Partial outage
Incident Report for kvyus1
The AWS outage has been fixed and our systems are fully operational once again.
Posted Dec 08, 2021 - 15:56 UTC
The outage in our infrastructure provider continues, but it does not appear that Kinvey is severely affected.

From what we see, our system sometimes has trouble scheduling new pods in our Kubernetes clusters. While this is important, it is usually not breaking the system and the pods get scheduled eventually.

Another issue we identified is with the scheduled custom endpoints. There is an issue that is preventing us to get the available schedules and the Web Console fails to load that page. The scheduled execution might also be affected. If it is critical to your application, make sure to invoke the endpoints manually until the issue is resolved.

We continue to monitor how things are going and are hoping that AWS can fix their issue soon. We expect that our system will automatically recover once AWS recovers.

Please contact support if there is a specific Kinvey functionality that appears to not be working properly.
Posted Dec 07, 2021 - 22:46 UTC
There is an outage in our infrastructure provider and some of our services are affected. We are currently investigating.
Posted Dec 07, 2021 - 16:09 UTC
This incident affected: Core Platform Services and Flex Runtime.